Shipments 

Your order will be sent by the Colissimo French Postal service. It is generally fast and reaches any part of Europe within 3 days. A tracking number is available for all steps of the shipment.

Return

It is possible to return your articles for which you would have changed your mind, to receive an exchange or a refund. We accept a return within 15 days after receipt of your package. The packaging must not be opened and the item must be returned in perfect condition. For example, our tea bags being sealed, we will not accept an unsealed bag. The shipping costs for your return are the responsibility of the customer. The customer can choose an exchange, or a full refund. The exchange or refund will be made 7 days maximum after receipt by THEINE of the return package.

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